How do I preload sounds that are in a folder? Can't figure this out for the life of me.

For some reason my game audio sometimes doesn't play for some users, so I figured I may have to PreLoad it. What I mean by "doesn't play for some users" is sometimes when a user joins a server and a sound is supposed to play across the Server, it plays for most people but sometimes doesn't play for random people. The only way for them to fix this is, is to rejoin the game. It's never a specific audio, it's random each time.

The problem is, PreLoading it still doesn't seem to be fixing the issue. I can't figure out why, I've tried many ways but this is the latest one:

game:GetService('ContentProvider'):PreloadAsync({workspace.AudioToLoad})

"AudioToLoad" is the name of the folder that the audio is in.

Thanks.