[HELP] Why are other players spawning without starter pack?

Hello guys!

I'm new to roblox and I already bumped into a problem while playtesting. I inserted a custom weapon into the starterpack segment of explorer and it looked fine. Whenever I spawn I can equip the weapon by pressing 1, but other players who join the server spawn without a weapon in their hands and the model of the weapon appaers at a specific location of the map. I tried to use an other weapon as a starter pack but it didnt help. I have two teams set up but I think this shouldnt be a problem as if I join the other team I still get the starter and the other player doesn't. Any kind of help is welcome!

Ben

I don't know if this would help or not but click the > icon next to the weapon to see if it has something that are for example, named "d??????????????ng.........you got owned..." in it. It may vary, but usually a blue square is next to it. You should probably delete them. And that is all I can help you with. By the way, welcome to Roblox.