I know this is possible because it is in this game : https://www.roblox.com/games/415985339/FREE-RANKS-Immigration-Office-FIXED
-What they do is if you are in the group it automatically ranks you up to citizen from immigrant, when you speak to the receptionist. -Is there any way that I could do this?

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I think instead of a automatic bot, I will do when you talk to someone it sends a notice to trello, where the HR can rank you up. Any help on a script for a chat above an NPC that sends a notice to a trello?
https://www.google.com/search?q=roblox+trello+api
You don't have go through all that: you could use the GetRankInGroup & GetRoleInGroup functions. e-e