Hello! Since you said the above 2 problems didn't work, I'd start by printing the player's team to make sure it's exactly the correct one (well, it should show that on the leaderboard but it's not always correct, check what I'm saying below)
print("Player's team: " .. plr.Team)
I'd also make sure the player's TeamColor is exactly the same as the Supervisor's, and that's done by going to the explorer (while you're in-game), then to the players tab and click on your player's name, scroll down and check for TeamColor and Team.
Now I want to know how you set the player's team exactly, you might be doing it wrong.
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that did not work.. oof