i am making a story game and when it shows a players face they are frozen for some reason. here is the code for the players video:
local function getPlayerVideo(player_id)
local content, isReady = game:GetService("Players"):GetUserThumbnailAsync(player_id, Enum.ThumbnailType.AvatarBust, Enum.ThumbnailSize.Size420x420)
return content
end
and when it starts, they are just a frozen picture. please help.

4 comments
It's not suppose to be a video, it's just a thumbnail image, not a video.
I think you mean a viewport frame.
Yeah..
oh well i have played a story game with a thumbnail video, a few acually