why Won't my horror NPC work? Humaniod problem

can someone explain to me why this Horror NPC won't work? it technically works when you get an NPC from the store with a humanoid, but with players, he seems to ignore them entirely, I have tried various ways to fix it, but I didn't work if you can fix it I really appreciate it here is the link for the model I am talking about: https://www.roblox.com/library/839699990/Eternal-Horror-in-The-House-The-Butcher